How to Generate Your Railcard Download Code

How to use a download code

You can use a download code to add your digital Railcard to your phone using the Railcard app.

Your activation link is the quickest way to add your Railcard to your phone. If you don’t have the activation link email, it may be in your spam folder. If you purchased a 16-17 Saver or Veterans Railcard, or would like to use a download code follow the instructions below.

Step 1: Sign in to your account

Screenshot showing how to sign in to your Railcard account.

Step 2: Select your Railcard

Find the digital Railcard you want to add to your phone and select ‘Add Railcard to app’.

Screenshot showing how to select your Railcard to add to the Railcard app.

Step 3: Get your download code

Copy the 6-character download code from your account and head to the Railcard app.

Screenshot of a download code in the Railcard app.

Step 4: Open the Railcard app

In the Railcard app, select ‘Add a Railcard’ to continue. Then, select ‘Add an existing Railcard’ when prompted on the next screen.

Screenshot of the Railcard app screen to add a Railcard.

Step 5: Enter your download code

Once done, enter the download code that you have copied from your Railcard account.

Screenshot of where you add the download code in the Railcard app.

Step 6: Your Railcard is ready

Once that’s all sorted, your Railcard will appear under ‘My Railcards’ in the app.

Now all you have to do is book your next adventure!

Screenshot of a successfully activated Railcard in the app.

Feeling stuck?

If you’re still having problems with your Railcard or your Railcard account, our customer service team can help.

Contact customer service