How to add your Railcard to your phone

Add or transfer your digital Railcard to your phone in a few simple steps.

Adding a digital Railcard

Before you begin, you’ll need to have a couple of things ready to go:

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1

Download the Railcard app

If you don’t have the Railcard app yet, you can download that latest version free on Android and iOS.

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2

Activation link

We send you an email with your activation link at the time of purchase, or you can access the link in My account.

Add your digital Railcard to your phone

The quickest and easiest way to access your Railcard is using an activation link, simply follow the instructions below:

Important information

  • If you bought a 16-17 Saver or Veterans Railcard, you will need to use a download code to add your Railcard to your phone.

  • Bought a Railcard through Trainline, Trip.com or another retailer? Visit the retailer’s website to access your Railcard.

Step 1: Use your activation link

Your activation link can be found in an email we send you at the time of purchase.

If you can’t find your activation link, sign in to your Railcard account and select ‘Add Railcard to app’

Screenshot of an email with a link that enables to you add your Railcard to the app.

Step 2: Your Railcard is ready

Your Railcard will appear under ‘My Railcards’ in the app.

Now, all you have to do is book your next adventure!

Screenshot of a successfully activated Railcard in the app.
Feeling stuck?

If you’re still having problems with your Railcard or your Railcard account, our customer service team can help.

Contact customer service
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